Service Robots: The Future of Work

The adoption of AI in workplace in Singapore is in its nascent phase. However, there are some industries and domains in Singapore where AI tools, in the form of robotics, have been increasingly deployed and used.

This activity provides participants an opportunity to peek into the ways service robots are being used in a variety of sectors such as customer service and healthcare. It also allows participants to have some hands-on experience controlling and engaged with these service robots' telepresence and remote monitoring capabilities. Finally, there will be a discussion and Q&A for participants to consider the various challenges and approaches to effectively organize AI and robots as part of human work teams.

Speaker

Assoc Prof Adrian Yeow

Adrian is an Associate professor and Provost’s Chair at the School of Business. His research focuses on AI and digital transformation projects. He works closely with several Singapore hospital clusters on various AI-related projects and has published more than 20 journal articles on his research.